How Can We Help?
Repeat prescriptions are generally for medications that are intended to be taken on an ongoing or long-term basis. For example:
- Blood pressure lowering medication
- Cholesterol-lowering medication
- Hormone replacement therapy
- Oral contraceptive pills
- Medications for chronic conditions.
The number and duration of repeat prescriptions is limited as many medications require monitoring at set intervals to ensure safe ongoing prescribing. Usually monitoring is in the form of blood tests.
When a doctor or pharmacist prescribes a drug on repeat prescription they will authorise a set quantity of medication (usually a one- month supply but it can be up to 3 month’s supply). They will also set a limit to the number or repeat prescriptions that can be ordered before a review of the medication is needed – usually they will authorise enough repeat prescriptions to last one year.
Order a repeat prescription
There are a number of ways to request a repeat prescription:
- Leave a message on the prescription request voicemail service
- Written request to be posted or left in to reception.
You can use our EMIS Patient Access Portal if you are signed up with a username and password (available from reception). We strongly recommend that you sign up to order prescriptions online. There is 24-hour access to this service; a Patient Access App can be downloaded to your mobile phone; this is a fast and efficient service, you simply have to put a tick in a box beside the drug you wish to order from your repeat prescription list of medications. You can also clearly see whether the prescription has been accepted or rejected by the surgery.
Leaving a message on the prescription request voicemail service – 028 91 515301
Phone the practice. You will be taken through to a voicemail service where you can leave your prescription request. Speak slowly and clearly:
- Please start by stating your full name, date of birth and address
- If calling from a mobile phone, please ensure you have a good signal.
- Name each medication and dose, clearly spelling the name of the drug
- Do not use this voicemail service to leave messages for practice staff as we will not action or respond to any requests other than those for medication
You may leave a written request for your repeat prescriptions at our reception desk or send your request by post.